How to Switch Accounts on Xbox App in Windows 11: A Step-by-Step Guide

If you share a Windows 11 PC with family or friends, you might need to switch accounts on the Xbox app frequently. Whether it’s to access different game libraries, achievements, or Xbox Live profiles, Windows 11 makes it simple to manage multiple accounts.

This guide will walk you through switching accounts safely and quickly on the Xbox app.


Step 1: Open the Xbox App

  1. Press Windows + S to open the search bar.

  2. Type Xbox and select the Xbox app from the results.

  3. Wait for the app to load fully.


Step 2: Access Your Profile

  1. In the top-right corner, click your profile picture or Gamerpic.

  2. A drop-down menu will appear showing your current account information.


Step 3: Sign Out of the Current Account

  1. In the drop-down menu, select Sign out.

  2. The app will log you out and return to the login screen.


Step 4: Sign In with a Different Account

  1. On the login screen, select Sign in.

  2. Enter the credentials (Microsoft account email and password) for the account you want to switch to.

  3. Complete any two-factor authentication if prompted.

Your Xbox app will now load with the new account, including games, friends, and Xbox Live settings.


Optional: Add Multiple Accounts for Faster Switching

While the Xbox app does not support multiple simultaneous logins, you can save account credentials for faster login:

  1. Click Sign in on the login screen.

  2. Choose Add account and enter the details.

  3. Next time you log in, select the saved account instead of typing credentials again.


Troubleshooting Account Switching on Xbox App

1. Xbox App Not Loading

  • Restart the app

  • Ensure Windows 11 is updated

  • Check your internet connection

2. Cannot Sign In

  • Verify Microsoft account credentials

  • Reset the Xbox app cache:

    1. Press Windows + R, type wsreset.exe, and press Enter

    2. Restart the Xbox app

3. Game Data Not Syncing

  • Make sure Cloud Saves are enabled in the Xbox app

  • Check that you are connected to Xbox Live


Tips for a Smooth Experience

  • Keep your Windows 11 system updated to avoid login issues.

  • Sign out properly before switching accounts to prevent conflicts.

  • Use a strong password for all accounts to secure your profile.


Final Thoughts

Switching accounts on the Xbox app in Windows 11 is straightforward. By signing out and logging back in with a different Microsoft account, you can access multiple game libraries and profiles seamlessly. Keeping credentials saved and following troubleshooting tips ensures a smooth gaming experience.

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